Communication & Negotiation

IMPORTANT NOTICE:
 
If you would like to enroll in courses, please visit our new education website at cpd.chbabc.org. You will be able to view the course calendar to view all available course dates, and enroll in courses.
 
Please note that if you are an existing student or CHBA member company, please email education@chbabc.org for login details. Student records will not be fully updated until the new system officially launches.
If you are enrolling in courses for initial licensing purposes, please view our New Builder License page for detailed information regarding the specific courses that fit the core competency requirements.
 

 

If you have any questions, please contact education@chbabc.org.

 
Thank you for your patience.
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TO VIEW THE COURSE CALENDAR, PLEASE CLICK HERE TO VISIT OUR NEW EDUCATION WEBSITE
 
This course is approved for 10 Group A and 18 Group B CPD credits.

Do you need communication and negotiation skills to improve relationships and help grow your business?
Improve the way you communicate and negotiate effectively and ensure your employees and customers are satisfied.
  • Hone your communication style and body language to help win new work
  • Develop effective listening skills to improve customer service and employee relations
  • Find a common ground with clients through constructive negotiation
  • Know how to handle and resolve a conflict effectively
Duration:
Online home study of approximately 10-15 hours plus 1 day of in-class instruction and discussion. 
NOTE: Early registration is necessary, as this course will involve the advance receipt and completion of workbook and online quizzes and assignments by way of email, as well as the one-day session to review all material and prepare for writing the examination.

Materials:
Manual: "Communication & Negotiation"

Cost:
CHBA BC Member $599.00
Non-Member $799.00
 
Course Format:
Upon registration for the course, the course manual will be delivered by regular post, to be completed at their own pace along with the online portion. Any student can email questions to the instructor at any time prior to the course date. The one day in-class session will be used to review all of the material, answer any questions and prepare for the exam in the afternoon.

Examination:
A pass mark of 80% is required on the in-class open book exam is written on the afternoon of the one-day in-class session. If a mark between 65% and 79% is achieved, a fee is charged to re-write an online exam. A candidate is given the opportunity to re-write the examination a maximum of two times before having to retake the entire course. Candidates who score less than 65% on the initial examination are required to retake the course. 

Canadian Home Builders' Association of BC

Telephone
604-432-7112 ex 323
Toll Free: 1-800-933-6777

Fax
604-432-9038

Email
education@chbabc.org

Address
400 - 6400 Roberts St
Burnaby, B.C.

Office Hours
Monday - Friday 8:00 a.m. - 4:00 p.m.